Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team.

The Collections Specialist will be responsible for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.

Responsibilities :

• Responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers.
• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
• Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
• Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
• Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
• Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent.
• Resolves customer account issues including past due invoices to assure timely payments.
• Make recommendations to Sales and / or the customer to negotiate payment settlements.
• Develop professional relationship with all accounts payable contacts on each assigned account.
• Audit accounts for accurate billing and monitor aged and skipped invoices to ensure payment is received timely.
• Utilizes more advanced skills and expertise in a range of processes, procedures, systems to recover aging invoices.
• Contributes ideas for process improvement based on identified themes and an understanding of the big picture.

Requirements

• Minimum 5 years of collections, cash applications, credit, accounts payable or related finance experience.
• Managerial experience in collection department will be an asset.
• Recent college or university degree in Business- Finance or related field is required.
• Previous experience in a Collection specialist role or function is an asset.
• Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
• Strong negotiation skills with proven closing ability.
• Ability to function independently with little or no supervision as well as function in a team environment.

Benefits

• Competitive Salary.
• Career Growth.
• Medical Benefits.

Last updated : 2024-04-30